I am Jethro Lai.

11/2019 – 04/2020

• Founding member and designated tech lead of the LLC and Enterprise team.
• Top contributor of the LLC services and projects.
• Designed system architecture, implementation patterns and best practices for initial development.
• Provided mentorship to peer engineers.
• Directly worked on product development especially for complex subjects.

10/2017 – 11/2019

• Created the Event Data Pipeline using AWS Kinesis, Lambda, DynamoDB, CloudFormation.
• Created real-time event based message triggering (Kinesis, Lambda, DynamoDB, SQS).
• Created the Image Service, the first REST API in the company (SpringBoot, ElasticBeanstalk).
• Created the Know Your Customer Service to support knowledge based authentication.
• Created Subscription service to manage user’s communication preference.
• Created real-time email tracking pipeline for measuring open, click, and other activities (ExactTarget, Kinesis, Lambda).
• Dockerized Advice & Communication Engine and migrated to EKS based platform.

06/2017 – 10/2017

• Developed scalable data processing systems for customer-facing attribution, reporting and analysis suite.
• Worked closely with UX and Product Management team to design and implement full-stack attribution, insight features.
• Developed and operated a set of custom facing reporting and attribution services, APIs and applications.

07/2015 – 06/2017

• Worked with developers all around the world to build technologies that help them be more productive.
• Designed and promoted developmental and operational best practices and trained and coached developers.
• Developed Universal Ticketing System that provides task management, escalating and alerting across the entire company.
• Created technologies for development platforms including puppet forge, AWS guidebook, QJJB, SLAs dashboard, etc.
• Developed and operated over 40 internal services (first-party and third party) including UTS, jenkins, monitoring, metrics, centralized logging, host configuration, internal wiki, internal github, jira custom development, artifactory and others.

08/2013 – 03/2015

• 50% development, 25% product development, 25% project and team management.
• Led technical development in all perspectives including design, implementation, testing and operation.
• Re-implemented and refactored the entire system in first month for better maintainability, extensibility and robustness.
• Created development platforms and conventions including build process, implementation, model migration and testing.
• Implemented development process and coached all members about agile methodology.
• Implemented lots of integrations including Twilio APIs/TwiML, Google APIs, Microsoft Office 365 APIs, Salesforce APIs.
• Designed an interview process for a better hiring decision.

01/2011 – 08/2013

• Developed backend and middleware services as APIs and data services for ingesting, synthesizing and delivering large data to core applications and products including X1/X2 platform, STBs, mobile and web clients.
• Developed universal integration test suites (GreenBuild). The test size and coverage grew over 10X. The number of tests increased from less than 100 to over 2000 cases and the coverage went from less than 10% to nearly 100%.
• Created a backwards compatibility test framework for core data services.